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Reufnd & Return Policy

We value our customers and strive to provide the best products and services at Best Turbos. This Refund & Return Policy outlines our guidelines for refunds and returns for purchases made through our website. By placing an order on our website, you agree to comply with this policy.

Refund Policy

a. Eligibility for Refunds:

i. We offer refunds for products that are defective, damaged during shipping, or do not meet the specifications mentioned on our website.

ii. Refunds are only applicable for purchases made directly through our website. If you have purchased our products from third-party vendors or retailers, please contact them directly for their refund policies.


b. Refund Process:

i. To request a refund, you must notify us within 14 days of receiving the product. You can contact us via email at info@best-turbos.com or phone at 0121 238 0161.

ii. Please provide the following information in your refund request:

a) Order number
b) Product name and description
c) Reason for the refund request
d) Photos or videos showing the issue, if applicable

iii. We will review your refund request and respond within [number of business days] business days.

iv. If your refund request is approved, we will initiate the refund to the original payment method used for the purchase. Please note that it may take up to 7 working days for the refund to reflect in your account, depending on your payment provider's policies.

c. Non-Refundable Items:

i. Custom-made or personalized products are not eligible for refunds unless they are defective or damaged.

ii. Shipping and handling charges are non-refundable, except in cases where the return is due to an error on our part.

Return Policy

a. Eligibility for Returns:

i. We accept returns for products that are defective, damaged during shipping, or not as described on our website.

ii. You must initiate the return process within 14 days of receiving the product.

b. Return Process:

i. To request a return, please contact our customer support team at info@best-turbos.com or call 0121 238 0161. Please provide the following information:

a) Order number
b) Product name and description
c) Reason for the return
d) Photos or videos showing the issue, if applicable

ii. Our team will assess your return request and provide you with instructions on how to proceed.

iii. Please ensure that the returned product is in its original condition, with all accessories, manuals, and packaging intact.

iv. Return Cost are normally paid for by us, except in cases where the return is due to an error on your part.

v. Once we receive the returned product and verify its condition, we will process the refund or replacement as per your preference.

c. Non-Returnable Items:

ii. Custom-made or personalized products cannot be returned unless they are defective or damaged.

Contact Us

If you have any questions or concerns regarding our Cookies Policy or your cookie preferences, please contact us at:

Automotive Regenerations Ltd (Best Turbos)
Unit 6 Bridge St, Oldbury B69 4HE
Email Address: info@best-turbos.com
Phone Number: 0121 238 0161

By making a purchase on our website, you acknowledge that you have read, understood, and agree to comply with this Refund & Return Policy.